EngageSuite360 › About

The team behind your free CRM

The CRM built for your industry, with no subscription. EngageSuite360 is built by a real founder, a core team of AI employees, and 27 industry ambassadors — the same AI workforce you can put to work in your own business.

Our story

After 35 years in technology, our founder Thomas saw firsthand how much time employees waste on repetitive tasks — email, scheduling, data entry, follow-ups. He imagined a world where every employee had their own AI assistant, trained on their industry, handling the work they don’t have time for.

That vision became AgentWorks Studio — and EngageSuite360 is its front door: a real CRM, shaped to your industry, that you can run for as long as you like before ever paying for AI.

Thomas Bedell

Thomas Bedell

Founder & CEO, Blue Heron Companies

After 35 years in technology, Thomas saw how much time employees waste on repetitive tasks — email, scheduling, data entry, follow-ups. He imagined a world where every employee had their own AI assistant, trained on their industry, handling the work they don’t have time for. EngageSuite360 is the free CRM that starts that journey, with no catch and no credit card.

Based in Largo, Florida

Our AI Agent Team

The agents that run Blue Heron Companies — and can run alongside your team too.

AvaAva
Thomas Bedell's Personal Assistant

Thomas’s dedicated personal assistant — private inbox, calendar, daily briefings, call screening, and personal contacts. Works entirely outside the company workspace.

HudsonHudson
Agentic Architect

Chief orchestrator of the AI workforce — coordinates specialist agents and architects solutions to complex problems.

BrooksBrooks
Sales Representative

Handles discovery calls and qualifies leads — presents AI employees that work directly inside your CRM.

NikiNiki
Chief Marketing Agent

First contact for most visitors. Owns top-of-funnel marketing with expertise across all 27 industries.

TomTom
CEO Platform Agent

The CEO’s right hand across the business — full platform awareness of CRM, billing, agents and support, executing goals autonomously.

MarciMarci
Executive Assistant

Runs the business day-to-day — company inbox triage, scheduling, CRM hygiene, and follow-up. Nothing reaches the team twice, nothing falls through the cracks.

MarcusMarcus
Customer Success

Ensures customers hit their goals from onboarding through long-term adoption.

27 industry ambassadors

Each ambassador is an AI expert in their industry — trained on real workflows, tools, and challenges. Chat with any of them for free on their industry page.

Rachel, Accounting ambassador RachelAccounting

Helps CPA firms automate tax coordination, bookkeeping, and client onboarding.

Buck, Automotive ambassador BuckAutomotive

Helps dealerships convert more leads and manage service follow-ups with AI.

Brooklyn, Beauty & Salon ambassador BrooklynBeauty & Salon

Helps salons fill cancellations, boost rebooking, and manage client relationships.

Jackie, Construction ambassador JackieConstruction

Helps contractors save hours on daily logs, RFIs, and bid management.

Spencer, Consulting ambassador SpencerConsulting

Helps consulting firms automate proposals, track deliverables, and protect billable hours.

Dr. Cleo, Dental ambassador Dr. CleoDental

Helps dental practices reduce no-shows, verify insurance, and boost case acceptance.

Maeve, E-Commerce ambassador MaeveE-Commerce

Helps online stores automate customer service, fulfillment, and retention campaigns.

Olivia, Education ambassador OliviaEducation

Helps schools improve parent communication, enrollment, and administrative workflows.

Harris, Financial Services ambassador HarrisFinancial Services

The front desk for advisors, private equity, banking and mortgage — every call, email and text caught, routed to the right person, and filed on a CRM that keeps client data segregated.

Troy, Fitness ambassador TroyFitness

Helps gyms improve member retention, fill classes, and convert trial visitors.

Margaret, Government ambassador MargaretGovernment

Helps agencies answer constituent questions and keep permit applications moving.

Dr. Mitchell, Healthcare ambassador Dr. MitchellHealthcare

Helps medical practices save physicians hours on documentation, prior auth, and patient communication.

Mike, Home Services ambassador MikeHome Services

Helps residential service shops answer every no-heat and no-cool call, book the job, and keep the dispatch board full.

Maxwell, Hospitality ambassador MaxwellHospitality

Helps hotels answer booking and guest questions around the clock and win more direct bookings.

Franklin, Insurance ambassador FranklinInsurance

Helps agencies generate quotes across all carriers and improve policy retention.

Ace, IT Services ambassador AceIT Services

Helps IT service providers triage tier-one tickets and keep clients updated.

Victoria, Legal ambassador VictoriaLegal

Helps law firms draft documents faster, manage case deadlines, and capture more leads.

Rusty, Logistics ambassador RustyLogistics

Helps shippers catch disruptions before customers call and optimize freight costs.

Diane, Manufacturing ambassador DianeManufacturing

Helps plants reduce unplanned downtime with AI that learns equipment failure patterns.

Niki, Marketing Agency ambassador NikiMarketing Agency

Helps agencies manage campaigns, content calendars, and client communication across every channel.

Grace, Nonprofit ambassador GraceNonprofit

Helps nonprofits increase repeat giving and never let a grant deadline slip.

Chase, Property Management ambassador ChaseProperty Management

Helps property managers triage maintenance requests and keep tenants and owners informed.

Sterling, Real Estate ambassador SterlingReal Estate

Helps agents follow up on every inquiry quickly, with listing details at hand.

Paige, Recruiting ambassador PaigeRecruiting

Helps staffing firms screen candidates and schedule interviews without the back-and-forth.

Tony, Restaurant ambassador TonyRestaurant

Helps restaurants handle reservations, events and the questions that come with them.

Sierra, Travel ambassador SierraTravel

Helps travel agencies build personalized itineraries in minutes and search every supplier.

Dr. Hailey, Veterinary ambassador Dr. HaileyVeterinary

Helps vet practices boost wellness plan enrollment and follow up on every treatment plan.

Blue Heron Companies

EngageSuite360 is built by Blue Heron Companies LLC, a Florida-based technology company focused on AI workforce automation.

14100 Walsingham Road, Largo, FL 33774

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