EngageSuite360 is a free CRM built for fitness businesses: your pipeline (Trial Inquiry → Free Trial Scheduled → Trial Completed → Membership Offered → Member Enrolled → Renewal Due) and your members & memberships are set up the day you sign in, in the words your team already uses. Contacts, companies, leads, deals, tasks, activities, notes, calendar, documents and reports are included. No subscription, no credit card.
This is the exact deal pipeline the Fitness template seeds at signup — the same stages the product ships, not marketing copy:
Your records speak your language too — the template tracks Members & Memberships, with fields and terminology tuned to fitness.
Records called Contacts and Deals. You rename the stages, build the fields and explain the system to your team before the first real entry.
Records called Members & Memberships, with fields for the work fitness teams actually do. Ready when you sign in.
The CRM has no monthly fee and no end date. Unlimited contacts and unlimited teammates. No credit card at sign-up.
We earn when a business adds AI agents, such as an AI front desk or an agent for one fitness job. Agents are never switched on for you.
An agent is only as useful as the records it works in. Agents added later work in these same members & memberships, so nothing has to be moved.
It starts with communications. Agents answer, remind and follow up so your people stay with the customer in front of them. Then they do the data work, and every action lands on the records above.
The agent issues digital trial passes, sends pre-visit info, class schedules, what to bring, follows up, a personalized membership offer based on the visitor's stated goals, experience.
The agent builds the class schedule based on historical demand, manages waitlists automatically, promotes waitlisted members when spots open, and sends no-show reminders that actually reduce no-show rates.
The agent responds to every inquiry, personalized plan recommendations based on stated goals, current promotions, facility amenities, before the prospect loses interest, joins the gym down the street.
A paid upgrade, added when you choose. The CRM is complete without it.
Troy knows fitness inside out and helps teams like yours get set up on EngageSuite360 in minutes. Ask anything — Troy chats, speaks out loud, and can even talk with you live by voice, right here on the page.
Troy also answers the phone for fitness businesses and writes every call into this CRM — add Troy as your receptionist →
Fitness problems, one at a time — what changes when an AI agent handles them.
We’re not going to quote you a statistic about other businesses. Put in your own two numbers and do the arithmetic yourself.
A generic CRM gives you Leads, Deals and Closed Won and leaves the rest to you. The Fitness template sets up your own pipeline (Trial Inquiry → Free Trial Scheduled → Trial Completed → Membership Offered → Member Enrolled → Renewal Due), your records and fields in fitness terms, and all core CRM modules: contacts, companies, leads, deals, tasks, activities, notes, calendar, documents, and reports. No credit card required.
Yes: no subscription and not a trial, with unlimited contacts and teammates. We earn when a business adds AI agents, such as an AI front desk from The Front Desk Company, which work in these same records, so nothing has to be moved when you add one.
The CRM is complete without them. When you add agents, they take the communications first: answering calls, sending reminders, following up. Then they handle the data work, writing every action to the same members & memberships your team uses. Your people stay with the customer in front of them. Agents are a paid upgrade and are never switched on for you.
Minutes. Sign up, choose the Fitness template, and your pipeline, terminology, and fields arrive pre-configured. Import contacts by CSV and start working.
Yes. Your team shares the same contacts, pipeline, calendar, and reports, so handoffs happen in the CRM instead of in text threads.
No subscription, unlimited teammates, no credit card.
Set up my Fitness CRM