AI Front Desk Features Industries Pricing Compare FAQ Sign in
No subscription · Shaped to your industry · No credit card

The free CRM built for your industry

EngageSuite360 sets itself up in your industry's language: real pipeline stages, your terminology and sample records from the first login. Unlimited contacts and unlimited teammates, with no subscription and no credit card. When you want your phone, email and texts answered too, add an AI front desk from The Front Desk Company: same CRM, same records.

✓ No subscription ✓ Unlimited contacts and teammates ✓ No credit card
⚡ Ready in 4:32
🏡 Real-estate template loaded
Pre-built for 27 industries 🏡 Real Estate 🏗️ Construction 💼 Consulting 🩺 Healthcare ⚖️ Legal 🛡️ Insurance + 20 more →
Why EngageSuite360

A complete CRM, not a demo

Everything a growing team needs to manage relationships and close deals. No subscription and no time limit. You pay only if you add agents to do the work.

🎯

Shaped to your industry

Pick from 27 industries at signup and land in a CRM with the right pipeline stages, terminology, fields and starter records already in place. Real-estate agents see Showings and Offers; contractors see Estimates and Bids. Zero setup project.

🆓

No subscription, full features

Contacts, companies, leads, deals, tasks, calendar, documents and reports — with unlimited contacts, unlimited teammates and no time limit. We monetize the optional AI upgrade, not by locking you out of your own data.

⚡

Live in 5 minutes

No demos, no sales calls, no credit card. Sign up, choose your industry, and start moving deals through a pipeline that already speaks your language — with your spreadsheet imported in a couple of clicks.

Niki, EngageSuite360 lead ambassador
Talk to a real guide

Meet Niki — she'll get you set up

Niki leads the EngageSuite360 ambassador team. Ask her anything about the CRM — she chats, speaks out loud, and can talk with you live by voice, right here. Every industry has its own ambassador too: pick yours below and they'll walk you through the exact CRM your business gets.

💬 Chat with Niki 🎙️ Talk live with Niki
Built for how you work

Choose from 27 industries

Every edition comes pre-configured with the pipeline stages, terminology and fields your business actually runs on. Click yours to see the exact pipeline you'd start with.

Read the full Real Estate guide →

Start with my industry
Everything included

A complete CRM out of the box

Contacts through reports, with no subscription and no per-user fee.

👥Contacts & CompaniesUnlimited records with full activity history on every one.
📊Deals & PipelinesDrag-and-drop kanban with stages pre-built for your industry.
✅Tasks & CalendarFollow-ups, reminders and a shared team calendar built in.
📝Notes & DocumentsEvery note, file and contract attached to the right record.
📈Reports & DashboardsPipeline, win-rate, activity and lead-source reports at a glance.
📥CSV & Excel ImportBring your spreadsheet with you — templates matched to your fields.
🛠️Custom Fields & LayoutsAdd your own fields and arrange record layouts your way.
📱Works EverywhereFully responsive — run your pipeline from any device.
Simple, honest pricing

Start with the CRM. Add your AI Front Desk when you're ready to answer everything.

The CRM costs nothing for your whole team. The flagship upgrade is the AI Front Desk — one comms agent answering your phone, texts and web chat 24/7/365, working inside the same CRM.

Flagship — most popular

AI FRONT DESK

Plans & pricing at The Front Desk Company
One comms agent for your business — answered 24/7/365.
Three tiers of communications: Inbox · Outbox — your agents reply and follow up · Campaigns across web forms, email, SMS, phone and social. See plans and pricing
  • ★ Dedicated phone & SMS number, answered around the clock
  • ★ Your business email inbox, answered in seconds
  • ★ Instant human-handoff alerts — nothing dropped
  • ★ Every conversation captured in this CRM
  • ★ White-glove setup: number, email, training, go-live
Get your Front Desk
No subscription

ENGAGESUITE360 CRM

$0/forever
The full industry-shaped CRM for your whole team.
  • ✓ Unlimited contacts, companies & deals
  • ✓ Unlimited team members
  • ✓ Industry pipeline, terminology & fields
  • ✓ Tasks, calendar, notes & documents
  • ✓ Reports, CSV/Excel import, custom fields
Get started

ENTERPRISE

Custom
For larger organizations needing control & scale.
  • ✓ Everything in the CRM + an AI front desk
  • ✓ Multiple agents & departments
  • ✓ Advanced governance & audit
  • ✓ Priority support
  • ✓ Volume & annual agreements
Contact sales

Comms are à la carte on every plan: phone numbers, calls & SMS are metered at cost-based rates — you pay for what you use, never for access to your own data.

Honest comparison

How the no-cost plans compare

What each vendor's no-cost plan includes, from their published plans.

On the no-cost plan EngageSuite360 HubSpot Free FreeCRM
No subscription, no expiry✓✓✓
Industry-shaped setup (27 verticals)✓✕ Generic✕ Generic
Unlimited contacts & teammates✓Free-tier limitsFree-plan caps
Industry-specific pipeline stages✓One generic pipelineGeneric stages
No vendor branding on your CRM✓Branding on free assetsVaries
Modern kanban UI✓✓Dated UX
Upgrade path is AI employees✓Paid hubs & add-ons✕

Competitor details as of 2026, based on published free-tier plans. See our full HubSpot Free and FreeCRM comparisons.

When you're ready for more

The CRM holds the work. Agents do it.

Run your business in the CRM for as long as you like — it stands on its own. It starts with communications: when the calls and messages pile up, turn on communications and AI agents in EngageSuite360 to answer the phone, email and texts and take the follow-ups and pipeline work — right on top of the records you already keep. The agents handle the communications and the details; your people stay with the client in front of them.

Set up my CRM
1
Adopt — $0Run your pipeline with your whole team included. You own your records.
2
Upgrade — AI Front DeskOne comms agent answers your phone, texts and web chat 24/7/365 — plans at The Front Desk Company.
3
Scale — Professional & beyondMore agents, more channels, more autonomy as trust grows.
Questions

Frequently asked

Is EngageSuite360 really free?+

Yes: no subscription and not a trial. Contacts, companies, leads, deals, pipelines, tasks, calendar, notes, documents and reports, with unlimited contacts, unlimited team members and no expiry. No credit card at signup. The economics work because the CRM runs on the same engine as our paid platform, so a workspace costs very little to serve. We make money when — and only when — you choose to add an AI front desk from The Front Desk Company.

What does "built for your industry" mean?+

When you sign up you pick from 27 industries — real estate, construction, healthcare, legal, consulting, insurance and twenty more. Your workspace loads with that industry's pipeline stages, terminology and fields already in place. A real-estate agent's pipeline reads New Lead → Pre-Qualified → Showing Scheduled → Offer Submitted → Under Contract → Closed on day one. A contractor's reads Lead → Site Visit → Estimate → Bid Submitted → Won → Scheduled → In Progress → Complete. No configuration, no consultant.

What's the catch?+

Here's the honest answer: the CRM itself has no AI. AI drafting, automated follow-up and voice agents are paid features of EngageSuite360, and keeping them separate is what lets the CRM stay at no cost instead of turning into a 14-day trial. Communications like telephony and SMS are metered à la carte rather than bundled. What you do get is complete, with no record-count ransom and no vendor branding on your CRM.

How is this different from HubSpot Free or FreeCRM?+

HubSpot Free is a great generic CRM if you plan to grow into the HubSpot suite. The difference is shape and speed: EngageSuite360 is industry-specific out of the box — 27 industries, each with its own template, terminology and fields — plus unlimited team members at no cost and no vendor branding on your assets. And our upgrade path is different: instead of bigger marketing hubs, it's an AI front desk and industry agents working inside your CRM.

Do I need a credit card to start?+

No. Sign up with your email, pick your industry, and start using your CRM immediately. No credit card, no sales call, no demo required.

Your industry's CRM is five minutes away

Pick from 27 industries and start moving deals today: no subscription, unlimited teammates, no credit card.

Get started See pricing

27 industries. One CRM. No subscription.

CRM guides by industry

Every guide shows the exact pipeline, terminology and fields your industry template ships with — plus honest comparisons: vs HubSpot Free · vs FreeCRM