EngageSuite360 › Platform

One record: the CRM, your communications and your agents

EngageSuite360 is three layers on one record. The CRM is built for your industry and has no subscription. Communications (your calls, texts and email) land on the same record. AI agents do named jobs in those records, starting with the communications, so your people stay with the customer in front of them.

1. The CRM

Pick one of 26 industries and the pipeline, record names and fields are set up when you sign in. Contacts, companies, deals, tasks, calendar, documents and reports. No subscription, unlimited contacts and teammates. See every template.

2. Communications

Add an AI front desk from The Front Desk Company and your phone, texts and web chat are answered in your business's name. Every conversation lands on the caller's record. Follow-up and outbound campaigns come with its higher plans. Plans at The Front Desk Company.

3. Agents

Industry agents take one job each, start with the communications that job needs, then do the data work, and write every action to the same records. They earn autonomy step by step: suggest, then draft, then act where you allow it.

What an agent looks like in practice

Each industry has its own agents, named for the job they do. A few examples:

Every agent reads and writes the same records your team uses, so nothing moves between systems and a person can always pick up where the agent left off.

Start with the CRM

The CRM is complete on its own. Communications and agents are added when you choose.

Set up my CRM