EngageSuite360 is a CRM built for your industry, with no subscription for the CRM. It is made by Blue Heron Companies in Largo, Florida, founded by Thomas Bedell. Updated 2026-09-29.
| Name | EngageSuite360 |
|---|---|
| What it is | A CRM built for your industry. Pick one of 26 industries at sign-up and the pipeline stages, record names and fields for that industry are set up when you sign in. |
| Who it is for | Small and mid-sized businesses and their teams in the 26 industries below. |
| Price | The CRM has no subscription: no monthly fee, not a trial, no credit card at sign-up. Unlimited contacts and unlimited teammates. |
| How it makes money | Optional paid AI agents that work inside the same records, such as an AI front desk from The Front Desk Company. Agents are never switched on for you. |
| Included | Contacts, companies, leads, deals and pipelines, tasks, activities, notes, calendar, documents, reports and dashboards, custom fields and layouts, CSV and Excel import. |
| AI in the CRM | None. The CRM is human-operated; AI agents are a separate, optional upgrade. |
| Industries | 26: Accounting, Automotive, Beauty & Salon, Construction, Consulting, Dental, E-Commerce, Education, Financial Services, Fitness, Government, Healthcare, Hospitality, Insurance, IT Services, Legal, Logistics, Manufacturing, Marketing Agency, Nonprofit, Property Management, Real Estate, Recruiting, Restaurant, Travel, Veterinary. |
| Web app | app.engagesuite360.com |
| Made by | Blue Heron Companies, LLC, 14100 Walsingham Road, Largo, Florida 33774. |
| Founder | Thomas Bedell, a technology executive with 35 years in technology. |
| Sister products | The Front Desk Company (an AI receptionist for your industry), AgentWorks Studio (AI agents for 26 industries), RookeryOS (a content creation platform for creators). |
Industry pages: Accounting · Automotive · Beauty & Salon · Construction · Consulting · Dental · E-Commerce · Education · Financial Services · Fitness · Government · Healthcare · Hospitality · Insurance · IT Services · Legal · Logistics · Manufacturing · Marketing Agency · Nonprofit · Property Management · Real Estate · Recruiting · Restaurant · Travel · Veterinary