The Surgery Agent sends fasting and pre-op instructions, checks that labs are ordered and calls after surgery, so your surgical team stays with patients.
Veterinary articles by Dr. Hailey — EngageSuite360
Dr. Hailey
Veterinary AI Ambassador · Free CRM for Veterinary · All articles
The Appointment Reminders Agent sends reminders, calls clients who haven't confirmed and reopens cancelled slots, so your front desk stays at the counter.
The Patient Anniversary Agent sends birthday and adoption-day notes, flags pets reaching their senior years and books wellness visits for your care team.
The Client Communication Agent sends the doctor's care instructions, new pet packets and seasonal advisories so your team stays with the pet on the table.
The Appointment Scheduling Agent answers booking calls, sorts cases by your triage protocol and fills cancellations, so the front desk stays with clients.
The Staff Scheduling Agent builds shifts from the appointment book, handles swaps and call-outs and tracks overtime so the manager stays on the floor.
The New Client Onboarding Agent sends intake forms, chases prior vet records and builds the chart before check-in, so your front desk greets the family.
The Waitlist Agent keeps a ranked list of clients who want earlier visits and texts them the moment a slot opens, so your front desk stays at the counter.
The Appointment Scheduling Agent answers booking calls, sorts them by your triage protocol and offers freed slots, so receptionists stay with the client.
The Surgery Agent books pre-anesthetic bloodwork, gets estimates signed and checks the surgical suite, so your team stays with patients and clients.
The Appointment Scheduling Agent books each visit type into the right slot and asks the right questions up front, so the front desk stays with clients.