The Waitlist Agent quotes waits from your real turn times, texts guests as their table nears and keeps the queue in order, so hosts can greet the door.
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The Waitlist Agent quotes honest waits, texts guests their place in line and calls them back when the table opens, so your host can greet the next party.
The Reservation Agent answers booking calls, syncs every platform into one book and confirms each party, so your host greets guests instead of the phone.