The EngageSuite360 Fleet Preventive Maintenance Agent tracks service by unit, books shop time around dispatch and flags problem trucks for your fleet lead.
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The Driver Hours-of-Service Compliance Agent watches ELD hours, warns drivers and dispatch before limits, and blocks loads that would cause a violation.
The After-Hours Emergency Response Agent answers night calls, triages severity, dispatches on-call vendors and wakes managers only for true emergencies.
The EngageSuite360 Dispatch Agent matches loads to drivers and sends one complete dispatch message, so your dispatcher can stay on the line with shippers.
The Ticket Triage Agent reads each new ticket, sets severity, checks the SLA tier and routes it to a tech with the right skills, freeing your dispatcher.
The Ticket Triage Agent reads each new ticket, sets severity, checks the client's SLA tier and routes it to the right tech before the response clock runs.